2018 Fraud Hotline Activity

The Office manages a fraud hotline that allows anyone to anonymously report tips of suspected fraud, waste and abuse against the City. The Office creates a case for every tip received and investigates those cases with sufficient basis.

The following information summarizes the 76 cases closed in 2018.

Actions Taken on 87 Cases Closed

Actions Taken on 76 Cases Closed

Conducted an Investigation:

An investigation was conducted by our Office, or in conjunction with a City Department, for cases related to City fraud, waste or abuse. As we investigate, we may discover other issues that may be better addressed by a performance audit.

Referred to City Department:

Cases of wrongdoing that were not related to City fraud, waste or abuse but fell under the City’s jurisdiction and had merit were referred to the appropriate City Department for review.

Referred to an Outside Agency with Jurisdiction:

Allegations that did not fall under the jurisdiction of the City were referred to a county, state or federal agency for review. Examples of this include credit card, welfare, unemployment and mail fraud.

Not Actionable:

Cases were closed if they lacked merit or sufficient information of wrongdoing. Because tips are typically made anonymously without the ability to communicate with the caller, we did not always obtain sufficient information to investigate.

Results of 76 Cases Closed

The 9 cases with substantiated allegations or control weaknesses resulted in 21 corrective action recommendations surrounding:

  • Contract enforcement
  • Verification of vendor work and invoices
  • Efficient staffing structure
  • Collateral employment verification
  • Policies and procedures for employee committees
  • Policies and procedures for onboarding volunteers

Summary Chart of Cases Closed

To see a summary chart of the 76 cases closed in 2018, click here.

Previous Summary Charts of Cases Closed

To see a summary chart of the 87 cases closed in 2017, click here.