Report Fraud

City Auditor’s Fraud Hotline

The City Auditor’s Office investigates allegations of fraud, waste and abuse against the City of Long Beach.

 

City fraud, waste and abuse impacts each of us – citizens, City employees and vendors – as it reduces budgets for City services including public safety, street repairs, libraries, and parks.

 

Have a tip of alleged City fraud, waste or abuse? Here are 3 ways to anonymously report it 24 hours a day, 7 days a week to the City Auditor’s Fraud Hotline:

  1. Phone: 1-888-FRAUD-07 or 1-888-372-8307
  2. Online form
  3. MyAuditor App: select “Report Fraud” and include photos and location as evidence

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To maintain confidentiality, investigation information will not be disclosed.

 

California’s Whistleblower Protection Act provides protection for anyone who reports an improper governmental activity against retaliation by his or her employer for having made the tip.

 

Our investigative team reviews all tips and will take appropriate action. Find out more here.

 

Information to include in your tip of alleged City fraud, waste or abuse:

  1. Who was involved
  2. What was the alleged incident
  3. Where was the alleged incident
  4. When was the alleged incident committed

 

See how your tips on City fraud, waste and abuse are making positive change in case examples here.

What is City fraud, waste and abuse?

 

 

Examples include:

 

  • City payroll fraud, such as falsifying work hours or charging for time not worked
  • Misuse of City property or information, such as the personal use of facilities, supplies and equipment
  • Violations or abuse of City policy or procedures
  • Conflicts of interest, such as employees having personal relationships with vendors that are hired by the City
  • City contract or vendor fraud, such as submitting invoices for fake or personal services
  • Accepting a bribe, kickback or gift in exchange for a favor
  • Theft of City cash or City property
  • Falsification of City records or the improper release of confidential information

 

To find out more about the common types of City fraud, waste and abuse along with red flags to lookout for and steps to take to prevent it, click here.

What is non-city fraud?

 

Examples include:

 

  • Credit card fraud
  • Welfare fraud
  • Unemployment fraud
  • Insurance fraud
  • County and State public benefits fraud

Click here for resources to report non-city fraud.

 

Note, we are not a 9-1-1 or emergency service. Please contact your local emergency services if you need to report a critical situation.

 

Also, we are not a substitute for employment-related grievances or appeals as City policy procedures provide channels for resolution of these issues. To contact the City of Long Beach Human Resources Department, click here.

 

Additional City Contacts

 

  • General Long Beach City Services, information, and complaints: 562-570-6555
  • Non-Emergency Long Beach Police Service: 562-435-6711

2017 Fraud Hotline Activity

The Office creates a case for every tip received and investigates those cases with sufficient basis. The following information summarizes the 87 cases closed in 2017.

87 Cases Closed by Tip Type

Actions Taken on 87 Cases Closed

Actions Taken on 87 Cases Closed

Conduct an Investigation:

An investigation was conducted by our Office, or in conjunction with a City Department, for cases related to City fraud, waste or abuse. As we investigate, we may discover other issues that may be better addressed by a performance audit.

Referred to City Department:

Cases of wrongdoing that were not related to City fraud, waste or abuse but fell under the City’s jurisdiction and had merit were referred to the appropriate City Department for review.

Referred to an Outside Agency with Jurisdiction:

Allegations that did not fall under the jurisdiction of the City were referred to a county, state or federal agency for review. Examples of this include credit card, welfare, unemployment and mail fraud.

Not Actionable:

Cases were closed if they lacked merit or sufficient information of wrongdoing. Because tips are typically made anonymously without the ability to communicate with the caller, we did not always obtain sufficient information to investigate. Some cases were only recommendations for audits and were not reviewed under the hotline’s protocols.

Results of 87 Cases Closed

12 cases with founded allegations and subsequent control weaknesses resulted in 13 corrective actions surrounding:

  • Scheduling, approval and review of overtime
  • Verification of vendor invoices and work
  • Security of sensitive information
  • Business regulation
  • Employee misconduct

Summary Chart of 87 Cases Closed

To see a summary chart of the 87 cases closed, click here.