Website Privacy Policy

Introduction

The Long Beach City Auditor’s Office (Office) recognizes that technology has changed the nature and accessibility of government business information and the prospective use of that information. While committed to applying technology to improve access to information, the Office is strongly committed to protecting your online privacy.

The purpose of this statement is to inform you about the types of information the Office gathers when you visit our website, how the Office may use that information, whether the Office discloses it to anyone, the security precautions the Office takes to protect your privacy, and how to contact the Office if you have questions or concerns.

 

Collection of Information

The Office collects information that is used for analysis and statistical purposes that help us manage the Office’s website. Also, the Office collects information to assist us in delivering service and information to you.

(1) Information collected for statistical purposes
The Office automatically collects electronically generated information about your visit to our site, such as the date, type of browser used, and technical Internet protocol data. The Office collects this information about each user session from our use logs and refers to it for statistical purposes.

(2) Information provided when using our interactive forms and functions.

This information may include such things as name, address, telephone number, e-mail address and other personal and business data, depending on that particular service you use. The Office collects only those data necessary to provide the service that you are requesting.

 

Use of Information

If you send the Office an e-mail message with a question or comment that contains personally identifying information, or fill out a form that transmits this information, we will only use the personally identifiable information to respond to your request and analyze trends. We may redirect your message to another government agency or person in a better position to answer your question.

In order to provide you with the ability to receive directed e-mail information in which you have expressed an interest, it is necessary for the Office to collect your e-mail address. This information is used only for e-mail distribution to the specific list or lists for which you have registered. By agreeing to use this service, you are granting us permission to send you periodic e-mails only about topics for which you registered. The Office will use your e-mail address only for this permission-based e-mail service.

 

Disclosure to Third Parties

As a government agency, the Office is governed by public records laws. Any information that we receive through use of our website is subject to the same provisions as information provided on paper. Otherwise, we do not share personal identifying information with any third party without your permission. We disclose only in aggregate form our statistical analyses or users’ demographics to third parties. This information is not reported or released to any outside parties unless we are legally required to do so in connection with law enforcement investigations or other legal proceedings. Further, we do not reveal any e-mail address information to third parties for independent use unless you specifically authorize us to do so.

Sale of Data

The Office does not sell data for direct mail or advertising purposes.

 

Use of Cookies

We use “non-persistent” cookies in applications that keep track of a user and make it possible for you to complete a form or use a function, but this cookie disappears when you finish filling out an application, or searching a database.

 

Control of Personal Information

At any time while accessing our website, any user while online may decline participation in any activity that asks for information (e.g., survey, e-mail). Your choice not to participate will in no way affect your ability to use any other feature on our site. We also offer you the permanent option to unsubscribe from any and all e-mail lists maintained for our listserv service. Users may at any time choose to remove themselves from any list.

 

Children

No application on the Office’s website specifically solicits information from minors or seeks to determine whether the visitor is a minor. Consequently, visitors should be aware that the collection of personal information requested from or volunteered by children online or by e-mail will be treated in the same manner as information given by an adult. This information may become a public record, and as such may be subject to public access. We ask that parents guide their children when children are asked to provide personal information online.

Translation

The Office has added a translation feature powered by Google Translate to assist citizens in understanding information on this website in a variety of foreign languages. Please be aware that Google Translate, a free third party service which the Office does not control, provides automated computer translations that may not give you an exact translation all the time.

 

Disclaimer

This site provides links to other sites. This privacy policy applies only to the Office’s website. When you link to any other website, you are subject to the privacy policy of that site. Visitors linking to another site are encouraged to examine the privacy statement of that site.

While the Office attempts to maintain current data throughout its website, we regret that this may not always be possible. Neither the Office, nor any agency, officer, nor employee of the Office warrants the accuracy, completeness, reliability, or timeliness of any information published on this system, nor endorses or recommends any content, viewpoint, products, resources, or services linked from this system and shall not be held liable for any losses caused by reliance on the accuracy, completeness, reliability, or timeliness of such information. Portions of such information may be incorrect, or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

Contact

If you have any questions or concerns about this privacy policy, or about the website in general, you may e-mail the Office at Auditor@longbeach.gov.