Fraud Hotline Activity

The City Auditor’s Office manages a fraud hotline that allows anyone to anonymously report tips of suspected fraud, waste, and abuse related to the City. Our office creates a case for every tip received and investigates those cases with sufficient basis.

The following information summarizes the 52 cases closed in 2020.

Actions Taken on 52 Cases Closed

Actions Taken on 52 Cases Closed

36% Conducted an Investigation:

An investigation was conducted by our Office, or in conjunction with a City Department, for cases related to City fraud, waste, or abuse.

35% Referred to City Department:

Cases that fell under the City's jurisdiction that would be most appropriately reviewed by a specific City Department were referred to that City Department.

8% Referred to an Outside Agency with Jurisdiction:

Allegations that did not fall under the jurisdiction of the City were referred to a county, state, or federal agency for review. Examples of this include credit card, welfare, and unemployment fraud.

21% Not Actionable:

Cases were closed if they lacked merit or sufficient information of wrongdoing, and we could not obtain additional information from the caller.

Results of 52 Cases Closed

The 9 founded cases with substantiated allegations resulted in 10 corrective action recommendations surrounding:

  • Accessibility signage at City facility
  • City employee use of resources and property
  • City employee adherence to workplace policies and procedures
  • City employee authorized work breaks
  • Health and safety protocols at City facilities
  • City employee access to information
  • City employee conflict of interest
  • City employee recording work hours

Summary Chart of Cases Closed

Summary Charts of Cases Closed are listed by calendar year: