Fraud Hotline Activity

The City Auditor’s Office manages a fraud hotline that allows anyone to anonymously report tips of suspected fraud, waste, and abuse related to the City. Our office creates a case for every tip received and investigates those cases with sufficient basis.

The following information summarizes the 51 cases closed in 2023.

Actions Taken on 51 Cases Closed

Actions Taken on 51 Cases Closed

39% Conducted an Investigation:

An investigation was conducted by our Office, or in conjunction with a City Department, for cases related to City fraud, waste, or abuse.

22% Referred to City Department:

Cases that fell under the City's jurisdiction that would be most appropriately reviewed by a specific City Department were referred to that City Department.

22% Referred to an Outside Agency with Jurisdiction:

Allegations that did not fall under the jurisdiction of the City were referred to a county, state, or federal agency for review. Examples of this include credit card, welfare, and unemployment fraud.

17% Not Actionable:

Cases were closed if they lacked merit or sufficient information of wrongdoing, and we could not obtain additional information from the caller.

Results of 51 Cases Closed

The 7 founded cases with substantiated allegations resulted in 22 corrective action recommendations surrounding:

  • City department oversight of cash controls
  • City department record keeping system
  • City employee compliance to policy regarding payroll
  • City department timekeeping practices
  • City employee compliance to policy regarding City vehicles
  • City department vehicle key storage and tracking
  • City department managing participant repayment of overpaid public assistance benefits
  • City department adherence to City and state legislation

Summary Chart of Cases Closed

Summary Charts of Cases Closed are listed by calendar year: